Cookie Policy
Understanding how FirelyPulse uses tracking technologies to enhance your experience on our website
What Are Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit firelypulse.com. These files help us remember your preferences and provide a better browsing experience tailored to your needs.
Beyond traditional cookies, we use various tracking technologies including web beacons, pixel tags, and local storage mechanisms. Each serves a specific purpose in understanding how visitors interact with our backup and disaster recovery content.
Think of cookies as digital bookmarks — they remember where you left off, what information interested you most, and how you prefer to navigate our educational resources.
Types of Tracking We Use
How Tracking Enhances Your Experience
When you browse our disaster recovery courses, analytics help us identify which topics create the most confusion for students. This insight lets us improve our explanations and add more practical examples.
Functional cookies remember if you're interested in enterprise backup solutions versus small business approaches. Next time you visit, we can highlight the most relevant content first.
Real example: If you spend time reading about cloud backup strategies, our system notes this interest. Later, when we publish new content about hybrid cloud solutions, you'll see it prominently featured on your next visit.
Marketing cookies prevent you from seeing information about beginner courses if you've already demonstrated advanced knowledge through your browsing patterns.
Data Retention Periods
Session Cookies
Deleted automatically when you close your browser. These handle temporary functions like keeping you logged in during a single visit.
30 Days
Preference cookies that remember your interface settings and recently viewed course categories.
12 Months
Analytics data showing learning progress and content engagement patterns to improve our educational materials.
24 Months
Marketing preference data to ensure we show relevant course announcements and avoid repetitive notifications.
Managing Your Cookie Preferences
You have complete control over cookie settings through your browser configuration. Most modern browsers allow granular control over which types of tracking you accept.
Important consideration: Blocking all cookies will limit website functionality. You may lose the ability to stay logged into course materials or maintain your learning progress between sessions.
We recommend allowing essential and functional cookies while customizing analytics and marketing preferences based on your comfort level.
Third-Party Tracking Services
FirelyPulse uses carefully selected third-party services to enhance our educational platform. These include analytics providers who help us understand learning patterns and content management systems that deliver course materials efficiently.
Each third-party service operates under their own privacy policies, which we review regularly to ensure alignment with our commitment to student privacy.
Video content: Educational videos may load from external platforms. These services may set their own tracking cookies when you interact with video materials.
We maintain data processing agreements with all third-party providers to ensure your information receives appropriate protection regardless of where it's processed.
Questions About Our Cookie Practices
Our privacy team regularly reviews tracking practices to balance educational effectiveness with user privacy. If you have specific questions about data collection or want to request information about your tracking data, we're here to help.
Contact us at contact@firelypulse.com
Call +886224563039 during business hours
Visit our office: No. 633, Dongying Road, East District, Taichung City, Taiwan 401
Last Updated: March 2025 | Next Review: September 2025